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THOMAS AND FRIENDS ~ Derek ~ Derek is an engine that spends most of his time at the quarries and clay mines near Brendam Docks. Prone to overheating his engine, Bill and Ben always come the help him by pulling him back to the Works for repair. The attractive part of this train is the fact that his engine slides out very easy for a quick repair!!! ~ Magnet Connectors ~ All toys are stored brand new & sealed in the box. Visit our store for more Thomas & Friends toys and accessories. www.theitstore.ca We accept credit cards and payments through PayPal within 3 business days of listing/auction close. Please complete checkout through eBay for all transactions. eBay will automatically forward your purchase item details directly to PayPal when you complete checkout. If it is going to take longer to make a payment in full for your purchase via PayPal, please contact us prior to bidding or purchasing the item. Canadian customers may also pay via a Canada Postal Money Order, however, this payment must be received with 7 days and prior arrangements must be made via e-mail, including prior checkout through eBay via this item listing. International orders must be paid via PayPal, and no other payment form will be accepted. Some listings may require an immediate payment via PayPal. Those listings require such payment to ensure that the equation of supply and demand remain intact. Please email us prior to bidding or purchasing should you have any questions. Many items we sell are ordered from a distributor and as such we will not order your unit from our distributor until payment is received in full. We only keep fresh factory units on order and in stock. All items are sold brand new in the retail box, sealed from the factory, unless otherwise indicated within the item description. We do not open items in advance and can only assume they are all in working order. If a unit arrives defective or damaged, you will be required to contact us via the toll-free number provided to all of our customers. We use either Canada Post or UPS to ship all of our products from our store to your front door. Most listings inside our ebay store feature free shipping anywhere in Continental North America. please review the detailed shipping section at the lower portion of this listing to see the exact shipping charge for delivery from our retail store to your front door. We do not charge a handling fee and never mark up our shipping charges. We will incude a tracking number and insurance at no additional charge to you. If the listing does feature a shipping fee - believe us when we say it does not even cover the entire fee. We will only ship to the address registered with PayPal. Should you need to revise or change your shipping address, please do so prior to bidding or purchasing any item. We will ship anywhere in the world, but to only the address PayPal provides us for shipping purposes. If you have questions about your registered PayPal address, please contact PayPal?s customer service center at 1-402-935-2050 or update your profile at www.paypal.com. INTERNATIONAL SHIPPING All international shipments are sent via UPS, requiring a signature on delivery and insurance. Some listings do feature a flat rate fee via Canada Post expedited delivery. Should you wish to upgrade both the level of service and ETA, contact us prior to checkout/payment so we can provide an accurate quote. Each and every buyer will be responsible for any duties, fees, tariffs or taxes arising from the delivery of this item to your registered PayPal address. We will not falsify the item value for custom clearance purposes, so do not ask. We put the actual replacement value of the item for both insurance and custom declaration purposes - no more - no less. We will also not mark any purchase as a gift. We complete all shipping declarations as accurately as possible, and will not lie to Uncle sam or any Uncle for that matter... NOT ALL ITEMS QUALIFY FOR INTERNATIONAL ORDERS. PLEASE REVIEW LISTING FOR DETAILS. We review all returns and refund requests on a case by case basis. Occasionally units may arrive damaged. We use care and proper shipping procedures and have yet to have an item returned because it was damaged or dead. It does happen though, and if this is the case, email or call us and speak to a live person. We will buy back your dead or exchange damaged item within 7 days of delivery, so long as you called or emailed within 24 hours of receipt. Shipping costs to send the unit back to us will be that of the buyer. Please do call our toll-free service line immediately upon item delivery if the unit is not operating properly due to manufacturer specifications. Most listings include an exteneded service plan from the manufacturer to ensure you are covered We are open Tuesdays thru Saturdays - at which time we answer questions and ship sold items. Please note that we might not be able to answer questions posted Sundays & Mondays until TUESDAY. Please review our feedback as our detailed seller communication rating is amongst the top 5% of power sellers worldwide on eBay today. We have a Platinum Power Seller ranking and we intend to keep it that way so please read our policies and you will see that we buy and sell with service and integrity. Should you have any questions or concerns, please contact us via the ?Contact Seller? link at the top of the listing. Customer service and satisfaction is our number one priority. Should you have any problems, please contact us BEFORE leaving feedback and we will do our best to make the situation right for you. Mike, Denis & Ryan @ IT! Emporium Inc. PHONE #: 613-446-0077 Visit our store for a variety of products at GREAT prices: www.theitstore.ca On 01-Oct-08 at 19:29:22 EDT, seller added the following information:
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